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Frequently asked Questions

 What Is Your Service Area?​

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Farley Pet Care serves St. Petersburg, Gulfport, South Pasadena, and Tierra Verde. Service availability may vary based on location, scheduling, and the care requested.

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Not sure whether we serve your neighborhood? Call us at 727.248.0742 or complete our contact form. We’re always happy to check availability.

How Do I Set Up Service?​

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  • Current clients

    • Log into your existing client account within our Time to Pet software and request service in the schedule tab​. 

Holiday & Peak Demand Pricing

 

Add $10 per visit for cat sitting and small animal and exotic pet sitting services scheduled during the periods below.

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Add $15 per night for in-home boarding services scheduled during the periods below.​​

Holiday / Peak Period

MLK Day Weekend

Presidents' Day Weekend​​

Spring Break Week*

Easter Weekend

Memorial Day Weekend

Juneteenth**

Independence Day Holiday

Labor Day Weekend

Thanksgiving Week

Winter Holiday Peak Period

Applies to

Fri–Mon

Fri–Mon

Full week

Fri–Sun

Fri–Mon

June 19

July 3–5

Fri–Mon

Full week

Dec 21 – Jan 3

* Pinellas County Schools

** Observed date 6/19 or Fri–Mon if it falls on a weekend​​

 What time will my cat sitter arrive?

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When requesting services, you may choose from the following arrival windows:

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  • Early Morning: 6:00–7:59 a.m. — additional $15 per visit*

  • Morning: 8:00–10:59 a.m.

  • Midday: 11:00 a.m.–1:29 p.m.

  • Afternoon: 1:30–4:29 p.m.

  • Evening: 4:30–6:59 p.m.

  • Late Evening: 7:00–9:00 p.m. — additional $15 per visit*

  • Flexible: Anytime during regular service hours of 8:00 a.m.–6:59 p.m.

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Your sitter may arrive at any time within the selected window. Arrival windows allow us to care for every pet thoroughly while accounting for travel, traffic, emergencies, and the changing needs of the pets on our schedule.

 

If you need a one-hour arrival window, please include the request in the notes section when submitting your reservation. Approved one-hour windows are subject to availability and include a $15 fee per visit.

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Medical Care Visits* include a one-hour arrival window at no additional scheduling-window charge. Medication timing requirements must be reviewed and approved before the reservation is confirmed. When an approved medication schedule requires a Medical Care Visit during the Early Morning or Late Evening window, the $15 after-hours fee does not apply. The fee may apply when after-hours timing is requested for convenience rather than an approved medical need.

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call us:

727.248.0742

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